Effective Date: [06/09/2025

Tjantjello Training Solutions (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws of South Africa.

1. Information We Collect

We may collect the following types of personal information:

• Name, contact details (email address, phone number, physical address).

• Company details where relevant.

• Information provided when you complete forms, register for training, or request services.

• Website usage data (IP address, browser type, cookies, and analytics).

2. How We Use Your Information

We use your personal information to:

• Provide training, consulting, and enterprise development services.

• Respond to inquiries and provide customer support.

• Improve our website and services.

• Send relevant updates, newsletters, or marketing (only if you have opted-in).

• Comply with legal or regulatory obligations.

3. Sharing of Information

We will not sell, rent, or trade your personal information.
We may share your information with:

• Service providers or business partners assisting in service delivery.

• Regulatory or legal authorities if required by law.

• Third-party platforms (e.g., payment gateways or analytics tools) strictly for operational purposes.

4. Cookies & Tracking

• Our website may use cookies to improve user experience and track site usage.

• You can choose to disable cookies in your browser, but some website features may not function properly.

5. Data Security

• We implement reasonable technical and organisational safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

• However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights (POPIA Compliance)

As a data subject under POPIA, you have the right to:

• Access your personal information held by us.

• Request correction or deletion of your information.

• Withdraw consent for processing where applicable.

• Object to the processing of your data for direct marketing.

To exercise these rights, please contact us at:
📧 [Insert Contact Email] | 📞 [Insert Contact Number]

7. Retention of Information

We only retain personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Tjantjello Training Solutions
Email: info@tjantjello.co.za